As an FYI to Fryer customers of Nikon products in the Midwest:
February 11, 2008
Dear Valued Nikon Customer:
Nikon Instruments Inc. announced today that as a result of the decision by our authorized dealer, Fryer Company, Inc., to end distribution of Nikon Industrial and Metrology products; effective February 15, 2008, Nikon will provide both sales and service directly to end user customers within the Midwest territory.
To provide you with the best possible customer service Nikon is actively working to establish local offices throughout the territory. In addition, we are in the process of hiring the current sales and service staff. Therefore, in most cases you will continue to work with the same representatives that have supported you in the past.
In order to provide the best possible service we request that you establish contact with us at Nikon by phone or email. In your communications please indicate if you have any unfulfilled requirements or problems so we may act promptly to serve your needs:
Phone: 1- 800 – 52NIKON ( 526-4566 )
Email: Nikoninstruments@nikon.net
Nikon is grateful for the superb service and loyal support that Fryer Company has provided to Nikon customers in the Midwest over the past 45 years. We pledge to provide all customers with the best possible technical support and customer service and we look forward to continuing to fulfill your requirements for all Nikon Industrial, Metrology, Bioscience and Digital Imaging Systems.
Sincerely yours,
Michael W. Metzger
General Manager, Sales and Marketing
Nikon Instruments Inc.
