Webinar: Essential Steps to Help your Lab Reduce Patient Bad Debt and Improve Collections of High Deductibles and Co-Pays
New Dark Report / Dark Daily Webinar!
Webinar – Thursday, June 25, 2015
The presenter will be David Moore who is the Chief Information Officer at Sonora Quest Laboratories in Tempe, AZ.
As you probably know, all the ACA exchange products require patients to pay annual deductibles of $5,000 (individual) and $10,000 (family). Thus, with enrollment in these high deductible health plans climbing, every laboratory is faced with the simple fact that the patient may be paying close to 100% of the cost of clinical lab tests and AP services until the annual deductible is met. Nearly all labs are unprepared to deal with patients to collect this money. Thus the presentation of Sonora Quest on this topic. They actually have billing/collection agents in their PSCs and actively discussion payment plans with patients who come in to give a specimen and are more than 60 days overdue on a balance.
Here is some of what you will learn during this timely webinar;
- Best methods to mine gold from your patient bad debt write-offs
- The importance of shifting your lab from the physician-centric LIS to the patient-centric LIS
- Effective techniques to deal with annual family deductibles that range from $5,000 to $10,000—or why you must be ready to ask for full payment at time of service
- How the EMPI (enterprise-wide master patient index) can help you collect more money—both from patients and payers
- And much more…